Our repair capabilities are constantly expanding. On a daily basis our service techs add new products to our vast and ever-increasing list of repairable items. Our technical staff is continually evaluating the latest products introduced to the market for serviceability.
We recognize and understand the importance of keeping you informed of any changes in the status of your items being repaired. It is this continual communication that allows us to work together with you to guarantee that all of your repair needs are met in a timely manner. Our goal is to exceed your expectations. For this reason, we have developed a number of innovative and functional mechanisms to keep you informed of the progress of your repairs.
If for any reason, your repair is delayed due to the need for additional parts, documentation, or further evaluation, you will be called about the notification of the delay and given a new scheduled completion date for the repairs.
This warranty will not apply to items that fail due to misapplication, including, but not limited to, improper operation, storage, handling or installation; negligence, abnormal temperature, moisture, dirt or corrosive conditions; or an act of God. Warranty does not apply to mechanical parts/wear tear, Electronic components that are original and have failed after repairs, Original Display glass . Shipping will be paid both ways by the customer.
Unauthorized in-field repair or tampering with repaired items will result in our warranty being voided immediately.
Some repair needs are more urgent than others ... and some are much more urgent than others! Therefore, we offer three different options to ensure you receive quality repairs in a timely manner. We view warranty repairs as serious business. We don't expect to see many of them, therefore, when we do, they become our top priority. As a result of our team of service technicians are on hand to answer any questions you have throughout the repair process. If you ever have a question about a repair, please don't hesitate to call us at 630-205-8592. We are always happy to answer any questions that you may have.